Delete your account
This page explains how to delete your Sprintle account (published by Xeption IO) and all data associated with it. Deletion is permanent and cannot be undone.
Option 1: delete it yourself, instantly
Works in the mobile app and on the web at sprintle.app:
- Sign in and open your profile (tap your username).
- Choose Delete account at the bottom.
- Confirm with your password.
Your account is deleted immediately.
Option 2: request deletion by email
If you can no longer sign in, email support@xeption.io from the email address on the account with the subject "Account deletion request" and your username. We verify the request and delete the account within 30 days, usually much sooner.
What gets deleted
- Your account: username, email address, and password hash.
- All gameplay data: points, games played, wins, and leaderboard entries.
- Group memberships, invites, and any groups you own.
- Your customer record with RevenueCat, our purchase processor.
What is retained
Nothing is retained on our servers after deletion. Purchase receipts remain with Apple or Google under their own policies, as we never hold them ourselves. Guest play stores no account data at all, so there is nothing to delete.
Questions
Anything unclear, or need help with the process: support@xeption.io